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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very Good | Good | Neither Good nor Poor | Poor | Very Poor | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2024 | 352 | 43 | 11 | 15 | 8 | 4 |
| Feb 2024 | 277 | 36 | 12 | 13 | 13 | 0 |
| Mar 2024 | 230 | 35 | 8 | 12 | 3 | 1 |
| Apr 2024 | 253 | 33 | 10 | 11 | 6 | 3 |
| May 2024 | 151 | 18 | 3 | 7 | 10 | 0 |
| Jun 2024 | 191 | 33 | 9 | 8 | 6 | 2 |
| Jul 2024 | 52 | 10 | 3 | 1 | 2 | 0 |
| Aug 2024 | 5 | 1 | 0 | 0 | 0 | 0 |
| Sep 2024 | 69 | 11 | 2 | 4 | 1 | 0 |
| Oct 2024 | 90 | 16 | 5 | 4 | 6 | 0 |
| Nov 2024 | 88 | 16 | 4 | 4 | 2 | 0 |
| Dec 2024 | 74 | 11 | 5 | 3 | 1 | 0 |