How to Book

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1 - Visit your Pharmacy First

Your pharmacy can help you with these minor illnesses without needing an appointment:

• Sinusitis - Adults and children aged 12 years and over
• Sore Throat - Adults and children aged 5 years and over
• Earache - Children and young adults aged 1 year to 17 years
• Infected insect bite - Adults and children aged 1 year and over
• Impetigo - Adults and children aged 1 year and over
• Shingles - Adults aged 18 and over
• Urinary tract infection - Women aged 16 to 64 years

Ask your pharmacy for more information about this free* NHS service

*NHS prescription charge rules apply where a medicine is supplied

2 - Appointments

To give you the right kind of appointment, our team will ask you some questions about your health problem. They will share this information with our doctors, paramedics, and nurses. This team will look at your request and decide what to do next. We try to get back to you within 48 hours. You might get a phone call the same day to ask for more details or to set up an in-person appointment.

Call us on 01903 826926 or fill in an eConsult.

3 - Urgent (Same Day)

If you have an urgent medical problem and need to be seen on the same day, please call the practice on 01903 826926 and talk to a member of our team.

Click here to learn more about our appointment system.

For same-day appointments, our team will ask you about your medical problem. If needed, you will be offered a telephone or face-to-face appointment for that day.

4 - Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as passing out, sudden confusion, chest pain, or trouble breathing, you should call 999.

In an emergency call 999 - Emergencies are situations that cannot be managed at home and may be life threatening.