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Online Services

          Welcome to Broadwater Medical Centre 

Broadwater Medical Centre is seeing a huge spike in demand and while it has been consistently busy since the start of the pandemic back in April, Christmas and rise in Covid cases locally has added to demand in recent days. Unfortunately staff are not immune from being ill and/or having to self-isolate at home. This has a knock on effect to who can deal with calls, repeat prescription requests, queries and urgent medical problems that we need to see.

Nurses are still seeing those that need routine vaccinations including childhood vaccines, dressings and smears. We are supporting those with learning disabilities and uncontrolled chronic disease via telephone however routine recalls for review may be slightly delayed. GPs and our paramedic practitioners are still seeing patients that need urgent medical treatment, just making a phone call to assess over the phone first to protect both patients and themselves. IF however they do need to see anyone face to face then they will book the appointment. If you are concerned about an issue that you think could be serious, do not put off calling us we are still here to help give medical advice, we can still refer to the hospital if it is medically appropriate.

If you have access to the internet then using our eConsult option will not only free up the phone lines for those that don’t but also enables us to sign post you quickly to the right clinical member of the team, which may not be a GP. We thank you for all your cooperation and support and we hope to soon be administering the covid vaccines to our most at risk patients on top of the acute demand each day. Thank you.

Covid Vaccination Update

We are pleased to announce appointments for the Covid vaccination clinics have begun. From the 3rd February the Covid Vaccination clinics will be run at the Broadwater Medical centre for Broadwater patients. Patients will initially be invited by a text message informing that appointments are available or we will contact you by phone if you do not have a mobile. If you are not in the highlighted cohorts below please do not call Broadwater Medical Centre to chase your Covid vaccination appointment. YOU WILL BE CONTACTED for an appointment in due course.

There is also a mass vaccination site running from the Brighton Centre. This large-scale vaccination centre is in addition to the local GP-led vaccination services that now cover all patients in Sussex. Patients who receive a letter inviting them to book an appointment at the vaccination hub at the Brighton centre can choose to wait to be contacted by their local GP-led vaccination service if that would be more convenient.

Please see the chart below to see what stage we are currently at for booking Covid vaccination appointments for a 1st Jab. The cohorts are in line with government and NHS guidelines and these cannot be changed. We will be updating this chart weekly to let you know how we are progressing with booking vaccinations. We are unable to give timeframes for when each Cohort will begin, we will only be able to contact as many patients as the number of vaccines we receive so if you are yet to hear, do not worry, we will be in contact.


PLEASE NOTE: All appointments are currently for the 1st Vaccine Jab only. We will update you on this site when we begin to commence 2nd doses of the vaccine.



Current Status


Patient Category


Cohort 1

Residential Care Home Patients

Started - Broadwater Medical centre will be organising these appointments

Cohort 2

Age 80 years and older AND Health and social care workers

Close to complete - Please contact the Surgery to arrange an appointment if you have not been contacted yet

Cohort 3

Age 75-79 years

Close to complete - Please contact the Surgery to arrange an appointment if you have not been contacted yet

Cohort 4

Age 70-74 years OR Covid19 High Risk

Close to complete - Please contact the Surgery to arrange an appointment if you have not been contacted yet

Cohort 5

Age 65 - 69 years

Following Government advice patients in this cohort are encouraged to book an appointment at the mass vaccination site in Brighton. You will be receiving a letter inviting you to book an appointment at Brighton. If you would prefer to wait to have an appointment at Broadwater we will be booking appointments once Cohort 6 is complete

Cohort 6

Age 16-64 years with underlying Health condition

Started - Currently in process of booking at Broadwater Medical Centre. We will send a text message or Phone call when appointments are available

Cohort 7

Age 60-64 years

Not Started - Appointments will be booked once Cohort 6 is close to complete

Cohort 8

Age 55-59 years

Not Started - Appointments will be booked once Cohort 7 is close to complete

Cohort 9

Age 50-54 years

Not Started - Appointments will be booked once Cohort 8 is close to complete




Vaccine for Health and Care workers

All Health and care workers are now able to book a vaccination at one of the hospital based vaccination sites across Sussex. For details on how to do this please follow the link below

Please be aware that there are scams going around pretending to be offering appointments for a covid vaccine.

Message to patients

Face Coverings

It is now mandatory to wear face coverings in many public places and ask that patients wear them when entering our building.  

Some people can't wear face mask or covering because of a disability or severe distress. The link below provides the Learning Disability Exemption Cards, Autism Exemption Cards and Parent and Child Exemption Cards. Download the PDF below to print your card. There is no requirement for evidence of exemption, it is sufficient for an individual to self-declare this and there is no requirements for General Practitioners to provide such letters. 

Please visit the Government website, as below:

Face Covering Exemption Cards


If you have a condition or issue that you would like advice on, please fill out an eConsultation instead of sending an email. 

Click on the link to contact a GP to get advice for your problem:


Frequently Asked Questions

We understand this is a very confusing and stressful time, but we have provided a frequently asked questions and information page. We hope that this will help any questions you may have. To have a look, please click on the following link: 



There is a new way for you to order your repeat prescriptions or view your medical record - the NHS app! If you already have online access this does not apply to you. However, for new patients seeking online access please follow this link:

Online Access Login 

Order a Repeat Prescription/Book a flu jab


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(Site updated 18/02/2021)

Contact Details

Broadwater Medical Centre

Contact Telephone

01903 826926
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